Course details

  • Duration 0.5 days
  • Next Course New dates
    coming soon

About this course


In these challenging times we know that protecting and promoting mental health are more important than ever.   

This course raises awareness of mental health. It covers: 

  • What mental health is and how to challenge stigma
  • A basic knowledge of some common mental health issues
  • An introduction to looking after your own mental health and maintaining wellbeing
  • Confidence to support someone in distress or who may be experiencing a mental health issue

Everyone who completes the course gets:

  • A certificate of attendance to say you are Mental Health Aware
  • A manual to refer to whenever you need it
  • A workbook including a helpful toolkit to support your own mental health

Topics covered

  • What mental health is and how to challenge stigma
  • A basic knowledge of some common mental health issues
  • An introduction to looking after your own mental health and maintaining wellbeing
  • Confidence to step in, reassure and support a person in distress


  This course will take place online via the MHFA's new Online Learning Hub – an integrated learning platform.  

Frequently Asked Questions.

  • What is the Online Mental Health First Aid Awareness Course?

    Our Online Mental Health First Aid Awareness course is a practical skills and awareness course designed to equip learners with the skills and confidence to spot the triggers and signs of mental health issues, and provide support and signposting to self-help, or professional services. The new online version of our course delivers the same evidence-based learning outcomes of the popular ‘face-to-face’ Adult MHFA Awareness course in an accessible and flexible online format. 

    The course is structured around a blend of presentations, group discussions and workshop activities. These are all conducted online via the MHFA's new Online Learning Hub – an integrated learning platform.

  • What is the course structure?

    It typically takes 4hrs for a learner to complete the course. 

  • Who is the Instructor?

    The instructor for the course is Chris Madden - an experienced British Association for Counselling and Psychotherapy (BACP) registered counselling psychotherapist and certified Mental Health First Aid Instructor. 

  • What is the MHFA England Online Learning Hub?

    The MHFA England Online Learning Hub is an integrated learning platform that provides a one-stop 'hub' for learners. From one login, learners can access, interact with, and complete their learning modules for both their individual learning and instructor-led live sessions.

  • How do I access the Online Learning Hub?

    Once you have booked a place on the course, you will receive an invitation with a link to the Online Learning Hub as well as login details. 

    Should you have any issues please get in touch.

  • How long will I have access to the course for?

    You will be able to access the course materials via the Online Learning Hub from once the course is fully set up and you are registered, until a month after the course has completed. 

  • I have an accessibility requirement, is there an alternative format?

    As a learner, as with any of our courses, you can capture any accessibility needs when you register for a course and this will be shared with your Instructor Member. Your instructor will then contact you ahead of the course to chat through and agree any adjustments that will support your learning experience. If you need to chat through any accessibility needs, or need any support at any time, please get in touch.

  • What is the end-to-end learner journey for the Online Mental Health First Aid course?

    Once you are booked onto a course, you will receive an email from Backstage Academy. This email will contain the live session dates and times, as well as a link inviting you to the course on the MHFA England Online Learning Hub. 

    Once you have been invited to the MHFA England Online Learning Hub, you will receive an email inviting you to join the online course area within the learning platform. 

    You can access your individual learning within the hub by clicking on ‘Courses Assigned to Me’. 

    You will need to log onto the MHFA England Online Learning Hub system for your live session on the date and time set by Backstage Academy. 

    At the end of live session, you will receive an automated email with a link to complete a course evaluation survey. 

  • What do I need to do to join the live sessions?

    We will send you detailed instructions about how to join before your first live session. These will be sent through the Online Learning Hub.

  • Will I be able to interact in the group session if I don’t have a webcam or do not feel comfortable having it turned on?

    If you are not able or comfortable to participate in the course with your camera on, then this online version of our Mental Health First Aid course is not the right one for you. 

    There is nothing more important than your wellbeing, and, just like the face-to-face Adult MHFA Two Day course, this course has been designed to ensure a safe environment for learners. One of the key safeguards is to ensure that Instructor. 

    Members can see all learners and check for signs of anxiety or distress, which requires all learners to have their cameras turned on for live sessions.

  • Is the MHFA England Online Learning Hub compatible with all internet browsers?

    The MHFA England Online Learning Hub works best when learners use Google Chrome as their internet browser. However, the hub can be used on Firefox and Edge, provided they are the most up to date versions of these browsers. The Online Learning Hub is compatible with Apple Mac, although not yet with Safari (coming soon). To ensure the best learning experience, we do not currently recommend connecting via tablet/iPad.

  • What equipment and software will our learners need to complete this course?

    To ensure you have the best experience, we recommend checking your system requirements ahead of time. 

    System Requirements 
    In order to ensure a high-quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements:

    − Internet connection − broadband wired or wireless (3G or 4G/LTE)
    − Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
    − Webcam* - built-in, USB plug-in
    *Webcam and microphone are only required for those speaking and broadcasting video. 

    To use the web platform, you’ll need:
    − Windows 10, Windows 8 or 8.1, Windows 7
    − Chrome, Firefox, Edge, IE11 (with client)
    − Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3 

    To use on Mac, you’ll need:
    − Mac OS X, macOS 10.9 or later
    − Chrome, Firefox, Edge, Safari (coming soon)
    − Intel processor 64-bit and 512 MB of RAM 

    To use on Linux, you’ll need:
    − Ubuntu 12.04, Mint 17.1, Red Hat Enterprise Linux 6.4, Oracle Linux 6.4, CentOS 6.4, Fedora 21, OpenSUSE 13.2, ArchLinux (64-bit only) 7
     − Chrome, Firefox
    − Intel Pentium 4 processor 

    Chrome OS 
    Works directly through the Chrome browser on laptops and tablets utilizing Chrome OS (Chromebooks).
    − Chrome
    − 2GB Ram 

    iOS (iPhones and iPads)
    To use on iPhone, you’ll need:
    − iPhone 5S or later
    − Safari
    − iOS 11 or later
    To use on iPad, you’ll need:
    − iPad Mini 3, iPad Air, iPad Pro, iPad (2017) or later
    − Safari
    − iOS 11 or later 

    Android (phones and tablets)
    To use on Android phones or tablets, you’ll need:
    − Android 4.0 or later
    − Chrome 

    Bandwidth Recommendations
    The bandwidth is optimised to deliver the best experience based on your network:
    − Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
    − Participate with microphone: 1.5 Mbps upload, 2 Mbps download
    − Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download 

    To participate in a live session, please ensure that the location you are connecting from allows for the streaming and downloading of real time video.
    − UDP
    − TCP: 80, 443
    − HTTP: 80, 443 

    Cookies must be enabled in order to use the Online Learning Hub. Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.

  • Is there going to be time to ensure my technology is working before the course starts?

    You will be invited to join the live session approximately 15min before the course starts. During this time, the instructor will make introductions and take you through what you need to do to get settled, including ensuring the technology is working correctly.

  • If I start to feel overwhelmed or anxious how can I contact the instructor during the session?

    There is nothing more important than your wellbeing, and, just like the face-to-face Adult MHFA Awareness course, this course has been designed to create a safe learning environment for learners, and to ensure that learners are always supported. 

    Key safety features of the product that support your learner safety are: 

    − A group learning agreement
    – including confirming with all learners whether the live sessions can be recorded or not
    − Clear opt-out points for learners who do not feel comfortable taking part in a particular activity
    − Guidance for how you can ask the instructor for help - prior to, during and after a live session
    − Guidance for instructors when a learner asks for help or chooses to leave a live session
    − Clear signposting for you to sources of help and advice outside of the course

  • What do I do if I cannot find one of the resources during the session?

    You should raise this with the instructor as soon as you have an issue finding anything required for the course. You can do so by messaging them directly or raising it on camera should you feel comfortable doing so.

  • Can I record the session so I can refer to it if I need to?

    No, you will not be able to record the sessions as other learners will be present and may be sharing potentially sensitive and personal information. As with all our courses, we encourage open and free discussions and want people to feel secure that these are private and protected conversations. 

    There would also be a need for GDPR consent from all participants as well as the protection of MHFA England’s intellectual property.

Meet the Instructor

This course is a perfect way for all forward thinking employee-focused businesses and individuals to introduce mental health knowledge and practical skills which will support wellbeing in your workplace and in the wider community.

Chris Madden Mental Health First Aid England instructor

Ready to start your Backstage journey?